PRIVACY POLICY

We respect your privacy and are committed to protecting your personal information.

Heaps Good Nutrition (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website or engage with our services.

1. Information We Collect

We may collect personal information including, but not limited to:

  • Name

  • Email address

  • Phone number

  • Information you provide when submitting an enquiry, application, or booking a call

  • Any information you voluntarily provide during coaching enquiries or forms

We may also collect non-personal information such as:

  • Browser type

  • Device information

  • Pages visited on our website

  • General usage data via cookies or analytics tools

2. How We Collect Information

We collect information when you:

  • Visit our website

  • Submit a contact form or coaching application

  • Book a consultation or clarity call

  • Communicate with us via email or other channels

We may also collect limited data automatically through cookies and analytics tools.

3. How We Use Your Information

We use your information to:

  • Respond to enquiries and applications

  • Assess suitability for our coaching services

  • Communicate with you about our services

  • Deliver coaching and related support

  • Improve our website and services

  • Meet legal or regulatory obligations

We do not sell or rent your personal information to third parties.

4. Disclosure of Personal Information

We may share your information only when necessary:

  • With service providers who assist us in operating our website or services (e.g. booking systems, email platforms)

  • Where required by law

  • To protect our legal rights

Any third parties we engage are required to handle your information securely and in accordance with privacy laws.

5. Data Storage & Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

While we take security seriously, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Cookies & Analytics

Our website may use cookies and third-party analytics tools (such as Google Analytics) to:

  • Understand website usage

  • Improve user experience

  • Monitor website performance

You can choose to disable cookies through your browser settings if you prefer.

7. Accessing or Correcting Your Information

You may request access to the personal information we hold about you, or request corrections, by contacting us using the details below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Heaps Good Nutrition
Email: hello@heapsgoodnutrition.com
Website: https://www.heapsgoodnutrition.com